Frequently asked questions

Tell us your address, collection days and where your cans live. The evening before pickup, a Buckeye team member rolls your cans to the curb. After the truck comes through, we return them to their spot. You get a text with a photo each time.

No. Most customers are at work, asleep or out of town. If your cans are behind a gate or in a garage, add the access code or keypad details when you sign up and we'll handle the rest.

When your hauler shifts pickup for a holiday, we shift with them. You don't need to do anything.

Yes, and that's when many customers need us most. We'll keep rolling your cans out so your home looks lived-in. You can also skip a week anytime with a quick text or email.

No long-term contracts. Your first two weeks are free, and after that you can cancel anytime with notice before your next billing date.

Every Buckeye team member is background-checked and trained, and every visit is photo-documented.

Valet trash is doorstep trash collection for apartment communities. Residents set a bagged trash container outside their door during a set window, and our porters collect it and take it to the compactor or dumpster.

Most communities choose 5 nights a week (Sunday through Thursday), but we build the schedule around your property, from 3 to 7 nights.

Yes. We can supply branded doorstep containers and resident welcome flyers, or work with containers you already have.

Porters log rule violations, like trash left outside the window or unbagged waste, with photos. Your office gets a nightly report so you can follow up with residents.

Pricing is per unit, per month, and depends on unit count, building layout and nights of service. Request a proposal and we'll walk your property and send a quote within 48 hours.

We serve apartment communities across Greater Columbus, including Dublin, Hilliard, Westerville, Grove City, Gahanna, Lewis Center, Reynoldsburg and more.